Frequently Asked Questions

What type of hair does Hair Luxx sell?

Hair Luxx offers 100% human hair extensions, including:

  • Raw Hair
  • Premium Virgin Hair
  • Virgin Hair

Each collection offers different levels of processing, maintenance, and longevity.

What is Premium Raw Hair?

Premium Raw hair is single-donor hair that has not been steamed or chemically processed. It maintains its natural texture and cuticle alignment, making it the most premium option in our collection.

What is the difference between Single Drawn and Double Drawn Hair?

Single drawn hair offers a more natural, lightweight finish and is often a more accessible option for those looking to elevate their look without compromising on quality. Because the strands vary in length, the hair tapers toward the ends, creating a soft, effortless appearance. To achieve a more sculpted or refined style, a bit of trimming or layering may be required.

Double drawn hair, however, represents the pinnacle of luxury. Each bundle is carefully sorted so that the majority of strands are of equal length, resulting in exceptional fullness from root to tip. The outcome is a rich, dense, and perfectly uniform look that exudes sophistication.

For those seeking maximum volume and a flawless finish, double drawn hair is the ultimate choice. Whether styled sleek and straight or in glamorous waves, the fullness is instantly visible.Β 

How long does Hair Luxx hair last?

With proper care:

  • Raw Hair can last up to 5 years or longer with proper care
  • Premium Virgin Hair can last up to 5 yearsΒ 
  • Virgin Hair typically lasts 12–24 months with proper care

Can the hair be dyed or bleached?

Yes. Our hair is 100% human hair and can be colored or bleached. For best results, we recommend professional coloring services.

Do you offer wholesale pricing?

Yes! We offer wholesale pricing. Please contact us directly for wholesale inquiries and pricing information.

How long does shipping take?

Orders are processed within 2–5 business days.

Estimated delivery time: 5–14 business days depending on the shipping location and carrier. On hand inventory will be processed and shipped faster. Tracking information is provided once the order has been dispatched.

Do you accept returns?

Due to the hygienic nature of hair products, returns are only accepted if the hair remains unused, unopened, and with security bands intact within 7 days of delivery. Please review our Returns & Refund Policy for full details.

Do you offer international shipping?

Yes. Hair Luxx ships internationally. Please note that customs duties or import taxes may apply depending on your country.

How do I contact Hair Luxx?

For support or inquiries, please contact us:

Email: hairluxx.norge@gmail.com

We aim to respond within 24 hours on business days.